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Contact Us

Home

Who We Are

Ringwood

Doncaster

Burwood

Narre Warren

Admin

Our Clinics

Services

Client Services (Therapy)

Client Services (Assessments)

Professional Services (Supervision)

Fees + Rebates

Blog

Helplines

Book an Appointment

Contact Us

Back

Back

Client Services (Therapy)

Client Services (Assessments)

Professional Services (Supervision)

Finlay

Admin
**Ringwood**
Finlay is a part-time admin wizard at our Ringwood clinic. She handles all bookings, billing and session enquiries for all our Ringwood clients as well as support our fabulous psych team. Finlay is also completing her honours year in psychology! As they say, if you want something done, ask a busy person!

Malika

Admin
**Narre Warren**
Malika is a part-time admin priestess at our Narre Warren clinic. In addition to juggling bookings, billings, session enquiries and supporting our Narre clinicians, she is studying psychology! What a star!

Maddi

Admin
**Narre Warren // Ringwood**
Maddi is a part-time admin star based at Narre Warren & Ringwood. She supports our psych team, handles booking, billing and session enquiries for our clients and manages a never ending email inbox. Maddi is also completing her degree in psychology! She gets things done!

Yasmeen

Admin
**Ringwood**
Yasmeen is our casual admin queen currently based at Ringwood. She plays a crucial role in our team, adeptly handling booking, billing, and session inquiries for our clients, all while managing a busy email inbox. Yasmeen is also working towards obtaining her psychology degree! Amazing!

Emily

Practice Manager
**Doncaster // Ringwood // Narre Warren // Burwood // Tinternvale**
Emily manages all the day-to-day at each one of our clinics and locations. She works tirelessly in the background to make sure all our team have everything they need and the clinics are all running smoothly. Emily is the absolute master of a calendar and getting things done!

Chloe

Social Media Manager
**Doncaster // Ringwood // Narre Warren // Burwood // Tinternvale**
Chloe manages our social media content, updates appointment availability and our blog posts. She works creatively in the background to make sure all our online content is accessible and supports our online community.

Selena

Operations Manager
**Doncaster // Ringwood // Narre Warren // Burwood // Tinternvale**
Selena manages our general operations. She works closely with Emily, Chloe, our CEO and Senior clinicians to ensure that the business is running smoothly and all our clinicians and clinics are supported. She also manages our website, photographs our new team members and team events, and many other back of house tasks that pop up as the business grows.

To check availability and session times, click below!

Book Online

Clinic Hours

9am - 5pm

Monday to Friday

Call Us

(t) 03 8838 8687

(f) 03 8838 8852

(w) www.grahampsychology.com.au

(e) reception@grahampsychology.com.au

Cancellation Policy Respect and Zero Tolerance of Abuse Policy

Unfortunately, for some time now we have been experiencing a high number of cancellations at short notice (under 24 hours). This has been placing strain upon our service provision capacity, particularly within the context of unprecedented demand for appointments. In light of this we are taking further steps to discourage last minute cancellations.

Cancellation Policy

We are sorry for any inconvenience this may cause. We are hopeful that this change will help discourage last minute cancellations, and in turn enable us to deliver consistent and timely appointments for our clients and efficiently utilise available appointment slots and cater to the high demand for services. Cancellation fees will need to be paid before your next appointment with your psychologist.

We will apply our cancellation and non-attendance fee which will be the standard full session fee for appointments cancelled with less than 24 hour’s notice.

For appointments booked on Mondays we will require clients to let us know that they are cancelling by 5 pm on Fridays as our offices are unattended out of hours.

We are sorry for any inconvenience this may cause. We are hopeful that this change will help discourage last minute cancellations, and in turn enable us to deliver consistent and timely appointments for our clients and efficiently utilise available appointment slots and cater to the high demand for services. Cancellation fees will need to be paid before your next appointment with your psychologist.

Please keep in mind that all in-person appointments can be shifted to Telehealth (phone or video), even at the last minute. This can sometimes be a useful way to avoid unnecessarily cancelling a session. Please call reception on 8838 8687 to organise this.

Graham Psychology is committed to providing a safe and respectful workplace for all employees, contractors, and anyone who interacts with our practice. We believe that every person deserves to be treated with dignity and respect, and we have zero tolerance for any form of abuse, harassment, discrimination, or bullying.

Definition of Abuse:

Abuse refers to any behaviour that is intended to harm, intimidate, or control another person. This includes physical, verbal, emotional, or sexual abuse. Abuse may also involve discrimination or harassment based on a person's race, gender, age, sexual orientation, religion, disability, or any other characteristic protected by law.

Expectations:

We expect all employees, contractors, and anyone who interacts with our practice to always behave in a respectful manner. Specifically, we expect:

- All employees and contractors will cooperate with investigations and provide accurate information to investigators.

- No form of aggression, abuse, harassment, discrimination, or bullying will be tolerated.

- All complaints of abuse will be taken seriously, and any reports of abuse will be thoroughly investigated.

- All employees and contractors will cooperate with investigations and provide accurate information to investigators.

- Retaliation against anyone who reports abuse or participates in an investigation will not be tolerated.

- All employees, contractors and clients will comply with our Respect and Zero Tolerance of Abuse Policy and with all applicable laws and regulations related to harassment and discrimination prevention.

Consequences:

Any employee or contractor who engages in aggression, abuse, harassment, discrimination, or bullying will be subject to disciplinary action, up to and including termination of employment or contract. Any client who engages in aggression, abuse, harassment, discrimination, or bullying will be asked to leave the premises/phone call terminated, will be liable for any relevant session fees and will not be able to book any further appointments with Graham Psychology. Any person who engages in criminal behaviour will be reported to the appropriate law enforcement authorities. We reserve the right to take legal action against any person who engages in aggression, abuse, harassment, discrimination, or bullying, and we will cooperate fully with any law enforcement investigations.

Reporting:

If you have experienced or witnessed any form of aggression, abuse, harassment, discrimination, or bullying, please report it immediately to management, lead psychologist, or supervisor. If you are uncomfortable reporting to these individuals, you may report to any member including management, to Happy HR. All reports will be investigated promptly, thoroughly, and impartially.

Nadia

Admin

Kim

Admin

Finlay

Admin

Malika

Admin

Maddi

Admin

Yasmeen

Admin

Emily

Practice Manager

Chloe

Social Media Manager

Selena

Operations Manager

To check availability and session times, click below!

​​Clinic Hours

9am - 5pm

Monday to Friday

Clinic Hours